1. Who we are
Paywall is a Wix app that shows a members-only overlay on selected pages. Signed-in members continue. The overlay does not secure the content underneath. This site is the product landing page and app manager companion for the app.
Contact: apps@thewixwiz.com
2. Scope
This policy covers:
- Site owners who install or use the Paywall app on a Wix site
- Visitors and members who see the overlay on a site where the app is installed
- Visitors who browse this marketing / docs site
- Site owners who submit feedback on this marketing site
Your Wix site may also collect visitor data under your privacy policy. Wix’s own processing is governed by Wix’s policies. This document explains what we do as the app developer.
3. Information we collect
3.1 App install and lifecycle
When the app is installed, updated, billed, or uninstalled, we may receive and store app instance identifiers, site URL, site name, owner email (when Wix provides it), plan / billing metadata, app version, and related lifecycle event details so we can operate the product, send transactional emails, and measure reliability.
3.2 Page rules (on the installing site)
The site owner saves page rules (paths, overlay copy, and whether the paywall is on) in that site’s CMS. The embedded script uses those rules to decide when to show the overlay. We do not receive member passwords, and the overlay does not store page content.
3.3 Feedback and support
If you submit feedback on this site or email us, we collect the information you provide (such as name, email, message, and optional site URL) to respond and improve the product.
3.4 Website analytics and logs
Like most sites, our hosting platform may process standard request logs (for example IP address, user agent, and timestamps) for security, debugging, and operations.
4. How we use information
- Provide, secure, and improve Paywall
- Show the members overlay on paths the site owner selected
- Send install, uninstall, review-reminder, and product-update emails
- Respond to support and feedback
- Comply with law and enforce our terms
We do not sell personal information.
5. Sharing, transfer, and disclosure
We share, transfer, or disclose information only in the limited ways below. We do not sell personal information.
5.1 Service providers / processors
- Wix — The app and this site run on Wix. App instance data, CMS collections used for lifecycle tracking and page rules on the installing site, and hosting/logs are processed on Wix infrastructure as needed to run the product.
- Email delivery — Transactional emails may be sent through Wix email / related mailer infrastructure.
5.2 Your site visitors and members
The members overlay on your Wix site is shown to visitors who are not signed-in members, according to the page rules you saved. It does not publish a directory of members, and it does not store page content.
5.3 Legal and safety
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or security of users, the public, or our services.
5.4 Business transfers
If we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to continued confidentiality commitments consistent with this policy.
6. Retention and deletion
6.1 How long we keep data
- Page rules — kept in the installing site’s CMS while the app is installed, until the site owner deletes the rule or uninstalls the app
- Lifecycle / install records — retained as needed to operate billing awareness, support, security, and product analytics, and for legal compliance
- Feedback submissions — retained as needed to handle your request and improve the product
6.2 How to delete data
- Page rules — Delete a rule, or turn the paywall off, from the Paywall dashboard page on the installing site.
- Uninstall the app — Uninstalling Paywall from the Wix site ends product access for that instance.
- Email request — Email apps@thewixwiz.com with your site URL / instance details to request deletion of personal data we hold as the app developer. We will respond within a reasonable period.
6.3 Other deletion requests
For access, correction, or deletion requests about personal data we process as the app developer, contact apps@thewixwiz.com. We may need enough information to verify the request and locate the relevant records.
7. Security
Application traffic uses HTTPS. Page rules and lifecycle records stay on Wix. No method of transmission or storage is 100% secure; we work to protect data within the Wix platform capabilities available to the app.
8. Children
Paywall is directed to site owners and businesses, not to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the app or this site after an update constitutes acceptance of the revised policy where permitted by law.
10. Contact
Questions about privacy, sharing, retention, or deletion: apps@thewixwiz.com
Policies hub: https://apps.thewixwiz.com/paywall/policies